MarginPatrol | Version 1.0 | Prepared 08 August 2026
Publication date: 02.09.2026. Effective date: 02.09.2026. Canonical page: https://marginpatrol.com/terms.
1. Parties, business use and formation
MarginPatrol is supplied by the operator identified in the Legal Notice, trading as MarginPatrol, with the business address and identifier published there ("MarginPatrol", "we", "us"). "Merchant" or "you" means the business identified when an authorised person accepts these Terms or signs an order incorporating them. The person accepting must have authority to bind that business. Authorised Users are the people you allow to use the Service within the applicable store permissions.
The Service is offered for professional and business purposes, not primarily for personal, family or household use. This description does not remove rights that mandatory law gives a person who legally qualifies as a consumer.
These Terms take effect for a Merchant when an authorised person affirmatively accepts the identified version after it has been made available for reading and saving, or when both parties sign an order expressly incorporating it. Installing an app, receiving an invitation, selecting a plan, opening a pricing page or accepting Shopify billing is not, by itself, our record of acceptance of an unidentified version of these Terms. Setup and a controlled beta require an applicable accepted agreement; a paid subscription is not required merely to form that agreement.
These Terms do not retrospectively replace an earlier accepted contract. Existing Merchants receive the notice and, where required, acceptance process for the new version before it applies to them.
2. Documents and precedence
The Agreement consists of these Terms, the plan and commercial conditions actually confirmed for the Merchant, the Financial Disclaimer and, for personal data processed on the Merchant's behalf, the Data Processing Addendum (DPA), including its adopted processing and security schedules. The Data Retention and Deletion Policy specifies the service's retention commitments. The Subprocessors register identifies authorised providers under the DPA.
The Privacy Policy and Cookie Policy provide information; they are not blanket consent to processing and do not override contractual or statutory rights. A future publication of a different web page does not silently amend an existing Agreement.
In a conflict, non-waivable law and a validly executed transfer instrument prevail; the DPA governs data-processing conflicts; an expressly agreed merchant-specific order governs its stated commercial subject; otherwise these Terms govern. The plan confirmed through Shopify establishes the charge, billing interval and provider-confirmed subscription state. A local display cannot establish that Shopify has accepted a cancellation or payment. The Financial Disclaimer cannot reduce express remedies or mandatory liability.
3. What the Service provides
MarginPatrol combines supported Shopify store data, imported costs, configured rules, manual entries and optional advertising data to display operating-profit calculations, data-quality information, financial signals, related records, reports and notifications. Availability depends on the selected plan, permissions, actual source coverage and the available integrations.
Operating profit is the result of the components identified in the calculation, not a full accounting profit and loss statement, tax calculation, cash-flow statement or audit. Order and product profit is shown before advertising where advertising is not attributed to those objects. Signals have different financial meanings; they are not interchangeable amounts of recoverable loss. No increase in profit, recovery of costs or result of a business decision is guaranteed.
We will provide the Service with reasonable care and skill and will take reasonable steps to investigate and correct material failures of the agreed functionality. The limitations described here do not excuse a failure to deliver an expressly agreed service. We do not promise uninterrupted operation, real-time source data, all possible detections, or that a third-party platform will make a particular record available.
4. First review, setup and beta
Before subscription approval, an eligible Merchant can configure the information needed for a first review and inspect the calculation and linked records within its permitted first-review context. This is not unrestricted access to all periods, objects or paid features. The review can relate to a selected day with sales, refunds or advertising activity. Required missing data can prevent a complete result.
Selecting a plan does not start a trial or a charge. The first review is not completed merely by displaying a number: its current readiness and permitted continuation are shown in the Service. Later changes can make that result outdated without erasing the fact that an earlier review occurred.
A beta designation means that availability and usability are being evaluated. It does not suspend privacy obligations, eliminate liability that cannot be excluded, or create permission to charge undisclosed fees. Any different beta price or access period must be expressly stated and accepted before it applies.
5. Accounts, permissions and Merchant responsibilities
You must have authority over each connected store and advertising account, provide lawful instructions and data, maintain appropriate notices and legal bases for data about other people, and control Authorised Users. You must promptly remove access that is no longer needed and inform us of suspected unauthorised access. You remain responsible for actions taken by users within authority you granted, without relieving us of our own access-control duties.
You should provide appropriate product costs, review shipping and fee rules, inspect data-quality limitations and verify relevant records before making material business decisions. A rule or manual estimate is not automatically confirmed factual cost. Do not upload passwords, raw authentication tokens, payment-card credentials, special-category personal data or unnecessary customer information into support messages, CSV notes or free-text fields.
You may not access another merchant's data without permission, introduce malicious content, interfere with operation, circumvent access controls, unlawfully copy or resell the Service, or present its output as audited accounts. Restrictions on reverse engineering apply only to the extent permitted by mandatory law. Good-faith reporting of a suspected issue through support is not prohibited.
6. Plans and limits for new subscriptions
The new public offer is for one Shopify store. The confirmed plan controls the applicable limits and features.
| Item | Starter | Growth |
|---|---|---|
| Base recurring price | USD 49 per 30 days | USD 99 per 30 days |
| Initial eligible trial | 14 days after Shopify approval | 14 days after Shopify approval |
| Stores | 1 | 1 |
| Eligible orders per trial or paid period | 500 | 2,500 |
| User seats, including owner | 1 | 3 |
| Automatic advertising-account connections | 1 | 3 |
| Maximum viewable history | 90 days | 365 days |
Starter includes the core daily financial review, included signals and their necessary record review, basic shipping rules, basic exports and supported summaries. Growth adds team use, additional advertising connections and the agreed advanced shipping, reporting, export, variant and Slack features. A signal included in a plan includes the financial explanation necessary to inspect that signal; it is not a promise that every detector exists on every plan.
Pending invitations use seats. Several devices used by one person do not create additional seats. A connected advertising account is one automatic connection, regardless of campaign count. Manual advertising entries do not use a connection slot. A provider shown as unavailable cannot be connected merely because a plan has unused slots.
History depth is an access limit, not a promise that all that history is imported, complete or retained indefinitely. Previously confirmed legacy Pro rights remain governed by the applicable confirmed agreement; Pro is not a new public offer under this plan table.
7. Trial, renewal and charges
An eligible first trial begins only after Shopify confirms the subscription and its trial terms. The app shows the confirmed end date and selected plan. A plan choice, redirect or return without approval does not activate it. Reinstallation, changing a plan or reopening an account does not automatically create a fresh trial.
Unless renewal has been stopped or another applicable condition prevents continuation, the confirmed subscription renews into recurring paid 30-day periods after the trial. Shopify processes the app subscription. The applicable approval surface identifies the charge and any relevant taxes or adjustments. The store's reporting currency is distinct from the subscription currency. We do not collect card details for Shopify app billing.
A disputed or inconsistent provider state is shown as awaiting confirmation, not as a proven payment. A confirmed paid period is not necessarily evidence that a bank payment has settled. Contact us promptly about an unexpected charge; we will investigate without imposing an arbitrary complaint deadline that removes legal rights.
8. Order capacity and unsuitable renewal
Eligible orders are unique, non-test and non-deleted Shopify orders created within the applicable trial or paid interval. Re-imports do not create additional orders; a refund is not a new order. Orders created before the interval do not consume it merely because they were imported during it. A price-plan change alone does not reset already used capacity.
Exactly reaching a limit does not exceed it. If the count exceeds the plan's capacity, we continue the plan's financial monitoring, including subsequent orders and the necessary advertising updates, through the current confirmed access period. There is no automatic upgrade, charge per excess order or partial calculation that silently excludes excess orders.
As part of these Terms, you authorise us to request that an unsuitable subscription stop renewing unless a suitable continuation is confirmed. Billing distinguishes the request, an error, a confirmed future change and a confirmed renewal stop. A merely local or abandoned attempt to select Growth does not suspend this process. Starting another period with a new counter does not erase an unresolved earlier capacity decision.
If a further active period is confirmed before a stop takes effect, we provide the access owed for that period and continue resolving the renewal issue. We do not claim a charge was prevented when it was not. Above 2,500 orders there is no new higher public plan in this offer. An approved legacy agreement is treated separately.
9. Plan changes
A new price or plan requires the applicable explicit approval. Pending changes do not themselves remove the currently confirmed access. Charges, credits and replacement dates follow the provider-confirmed contract; we do not manufacture a local adjustment and call it confirmed by Shopify.
When a lower plan is confirmed before the end of a previously granted higher-plan period, we retain the higher-plan features through the displayed granted-access end date. This preserved feature access is not a claim that Shopify has retained the same billing contract or free-trial terms. Any discrepancy is identified separately.
Before a downgrade, you select resources that fit the lower plan. Suspended connections cease future automatic imports; their existing records are not silently deleted. Historical calculations retain their sources. Additional users and invitations lose access at the applicable effective boundary, not merely when a draft downgrade is opened. New costs that are no longer covered by permitted rules remain missing until properly supplied; they are not set to zero.
An unconfirmed local attempt can be discarded without cancelling the active subscription or revoking an approval already completed in Shopify. A late confirmation is reconciled with the actual subscription. Confirmed stopped renewal is not silently re-enabled.
10. Stopping renewal, refunds and termination
The authorised owner may request Stop renewal in Billing. A request does not equal provider confirmation. Once confirmed, full access continues to the displayed end of the granted trial or paid period, subject to legal, security and permission-based suspension. Previously incurred charges may still appear on a later Shopify bill.
Cancellation does not automatically refund an already supplied period. We will correct substantiated duplicate or erroneous charges attributable to us through the available billing or refund process. Nothing limits a mandatory refund or other legal remedy. If we discontinue the paid Service for convenience before the end of a prepaid period, we will arrange an appropriate pro-rata refund for the unused part, except where a more favourable mandatory remedy applies.
You may end the remaining archive service and instruct deletion through Settings or support. Uninstalling, stopping renewal and requesting deletion are different actions. A completed deletion cannot be undone by reinstalling. Disconnection of an advertising source is not cancellation of the MarginPatrol subscription.
11. Archive and retention
After confirmed monitoring access ends, permitted retained results and their financial details remain available read-only for the archive period in the Data Retention and Deletion Policy. Live monitoring, new calculations and workflow changes do not continue in archive mode. Previously incomplete results remain incomplete.
By choosing to retain the archive under this Agreement, you instruct us under the DPA to store the existing Merchant Data for that limited purpose; you may instead request return or deletion earlier. This is not consent to unrelated use. Removal of permissions, uninstall or a valid deletion requirement can prevent archive access. Retention expires under the published schedule; the archive is not permanent backup or the Merchant's statutory accounting record.
We give the applicable advance notice before routine archive expiry. Export requests and deletion rights are not conditioned on buying another subscription. Downloaded copies subsequently held by you or your recipients are outside our storage control.
12. Suspension and service changes
We may restrict the affected access when reasonably necessary for a material breach, unlawful use, a security risk, lost store authority, a platform suspension or a legal requirement. We will explain the reason and available remedy unless legally prohibited or unsafe, and will use a proportionate restriction. For a remediable ordinary contract breach, we normally allow 10 business days after notice to cure it; urgent threats need not wait.
A data-quality problem alone does not cancel a valid subscription. A billing request alone does not justify withholding an already confirmed paid period. Uninstall and store-level revocation prevent continued access through old mobile permissions.
We may improve the Service but will not materially remove paid core functionality during an already granted period without an appropriate remedy. For planned discontinuation, we give at least 30 days' notice where reasonably possible and support return/deletion. No general service-level agreement is promised unless separately signed.
13. Ownership, permitted processing and confidentiality
You retain rights in Merchant Data. You grant only the limited permission necessary to host, process, calculate, display, return and delete it as instructed and described in the Agreement. This does not license sale of store data, advertising profiles or training a general-purpose model on Merchant Data. We and our licensors retain rights in the software, documentation and brand. You receive a limited right to use the Service for your business during the applicable access term.
Each party will protect the other's non-public business and financial information using reasonable safeguards, disclose it only to people who need it and are bound by suitable duties, and use it only for the Agreement. Exceptions cover information demonstrably public without breach, previously lawfully known, independently developed, or lawfully received without confidentiality restrictions. Required disclosure is limited to what law requires, with prior notice where permitted. Confidentiality continues after termination; trade secrets remain protected while they qualify as such.
14. Liability
Nothing excludes liability for fraud, deliberate misconduct, gross negligence, death or personal injury caused by negligence where applicable law prohibits exclusion, or other non-excludable liability. No clause restricts a data subject's statutory rights, a regulator's powers or non-derogable rights under valid transfer clauses.
Subject to that rule, neither party is liable for indirect or consequential losses. This does not automatically categorise every financial or data-restoration loss as indirect. The operator's aggregate contractual liability for a connected set of events is limited to the greater of USD 100 and fees paid or payable for Service supplied to the affected Merchant in the 12 months before the first event. The cap does not apply to the operator's breach of confidentiality or personal-data protection obligations, or infringement of third-party intellectual-property rights. Your obligation to pay valid charges is not reduced by the cap.
The Financial Disclaimer explains the scope of the calculation; it is not a waiver of reasonable care or every remedy for a misleading or defective service. Any limitation applies only to the extent permitted by the law applicable to the claim.
15. Notices, changes and governing law
Legal and privacy notices may be sent to the business contact recorded for the account and displayed in the app. You must keep that contact current. We retain the relevant terms version and evidence of an acceptance, not an assumption based solely on an app install.
We give reasonable advance notice of a material adverse change to these Terms unless a shorter period is necessary to comply with law or address a genuine security emergency. Required fresh acceptance is obtained before the change applies. A new price requires the applicable billing approval and does not rewrite an existing confirmed period. A Merchant who rejects an adverse change may stop renewal and retain already granted access, subject to mandatory law. Privacy-purpose changes requiring consent or new authority are not authorised merely by changing Terms.
These Terms are governed by the laws of Ukraine. Courts competent under Ukrainian procedural law have jurisdiction, subject to mandatory rights, statutory data-protection remedies and governing-law/jurisdiction provisions of valid transfer instruments. The London correspondence address does not by itself identify a UK contracting entity. The parties will first attempt to resolve a dispute by written contact, but no informal process prevents urgent relief or a statutory complaint.
Mandatory consumer rules prevail where applicable. Neither an assignment nor a corporate transaction permits use of personal or Google data beyond applicable law, the DPA and Google restrictions. Invalidity of one provision does not invalidate the remainder. Waiver on one occasion is not a continuing waiver.
16. Contact
Operator, business and correspondence addresses: see the Legal Notice. Email: support@marginpatrol.com. See the Legal Notice for the verified operator identifier and the Privacy Policy for individual privacy rights.