The essentials / MarginPatrol FAQ

Straight answers.
Clear boundaries.

Understand the first review, the meaning of financial findings, your confirmed plan and what happens to your data.

10 questions 4 topics

01 / TOPIC

First review and data quality

4 questions

01 Can I inspect a result before approving a subscription?

Yes. You can complete the required setup and open the records and financial details included in your first review. This is a limited first-review context, not unrestricted access to every report and record.

02 What happens if I do not use paid advertising?

You can explicitly record that paid advertising is not used from a selected date. Skipping advertising setup is different: it does not confirm that ad spend is zero or excluded. Recorded advertising costs take priority when they are present.

03 Will I always receive a complete profit number?

No. A complete result requires the components used by that calculation. When data is missing or incomplete, MarginPatrol explains the limitation and shows the available result without silently treating missing expenses as zero.

04 What if no financial alert is found?

You can still inspect the profit breakdown, data quality, available comparisons, and summaries. No detected alert means that the enabled checks did not identify a qualifying condition; it does not prove that every possible financial risk is absent.

02 / TOPIC

Signals and settings

2 questions

01 Does MarginPatrol change prices, discounts, shipping, or advertising budgets?

No. MarginPatrol shows calculations, signals, and records to inspect. It does not automatically change those business settings.

02 Are signal amounts guaranteed savings?

No. Each amount has a specific meaning, such as negative profit, a margin gap, or affected revenue. A change in a signal does not establish that your action caused the same amount of savings.

03 / TOPIC

Subscription and data

2 questions

01 Can I connect several Shopify stores?

No. The confirmed Starter and Growth plans each support one Shopify store. Starter includes up to 2 users, 3 supported advertising account connections, and 365 days of available history; Growth includes up to 5 users, 5 connections, and 730 days. Billing remains the source for your store's confirmed plan and access.

02 Does stopping the subscription delete my data?

No. Subscription renewal, app access, and data deletion are separate actions. The store owner can use the available data-deletion request in Settings. Deletion follows the stated retention process rather than an implied promise of immediate physical removal.

04 / TOPIC

Mobile apps

2 questions

01 Where can I find the mobile apps?

Use the App Store and Google Play buttons in the mobile-app section of our home page. The mobile apps let you review your store’s available profit results and alerts and require MarginPatrol for Shopify.

02 How do I link my phone?

After installing the mobile app, an owner or admin can open MarginPatrol for Shopify → Settings → Mobile devices → Link a mobile device. If you are a Member, ask an admin or owner to link your phone.

A closer look

Need more detail?

The Help Center walks through calculations, Data Quality, billing and reviewing a financial finding. For a question about your own store, contact support without sending sensitive financial details in the first message.